Important Notice: Update concerning PSI Test Site Closures Effective March 19, 2020

Important Notice: PSI Update concerning COVID-19  
The health and safety of our employees, clients, and candidates is of utmost importance. We have an internal task force that now meets each business day to monitor the situation with COVID-19.

Test Site Closures
As the COVID-19 outbreak continues to spread throughout the communities where we live and work, in order to continue to help protect the health and safety of our candidates, clients, and employees, we have made the difficult decision to temporarily close our owned and operated physical test centers in the United States starting end of day March 19 until April 13, 2020.

Effective immediately, candidates can reschedule up to and including the day of testing at no penalty and no documentation required. NOTE: In most cases, candidates can reschedule their examinations on-line and they are encouraged to do so. If a candidate chooses to reschedule through our candidate support call center, they may experience longer than usual wait times under the current circumstances.
Candidates that are a part of an eligibility program will be provided guidance if a new eligibility is required in order to reschedule and how to obtain it.
We are obtaining guidance from our clients to support candidates who must test within a specified period and how we are able to accommodate them.

  • All reschedule rules and no show policies are relaxed through April 30th
  • If you are unable to make your exam and you are reported as a no-show you will be allowed to reschedule at no cost.
  • In the event that there are restrictions based on eligibility periods or test windows we will work on options with your examination sponsor
  • Candidates are encouraged to reschedule on-line 
  • If a candidate chooses to reschedule through PSI’s Candidate Call Center, they can expect to have longer than usual wait times
  • Call PSI @ 800 733-9267  Call Centers are open: 4:30 a.m.-7:00 p.m. PDT M-F, 6:00 a.m.-2:30 p.m. PDT Sat-Sun
  • Email PSI @ examschedule@psionline.com

Exam Prep Class Schedule, New Weekend Location and the Coronavirus

We have cancelled this weekend’s NC Electrical Exam Prep Course in Raleigh, NC to comply with the “no groups larger that 10 people” and “social distancing” recommendations.

We are closely monitoring the Coronavirus situation and the uncertain health issue affecting people globally as well as close to home; to protect the health and safety of our students and instructors, we’ve decided to re-schedule this weekend’s class until April 25th & 26th.  We will transfer your enrollment in our system and re-issue enrollment confirmations today, March 20th.

We want to reassure you, our valued student, that your health, safety and well-being are of utmost importance.  All weekend exam prep classes are being conducted at a new location in Raleigh:

Carolina Air Conditioning @ 641 S New Hope Rd, Raleigh, NC 27610    

We are being flexible in how we respond and provide service to you; here are some of the ways we are taking action in our classrooms:

  • Additional hand sanitizing stations have been added throughout the building
  • Increased frequency of disinfection and cleaning of desks, chairs and other high-touch indoor areas
  • Use of individually packaged snacks, food and beverages in our classrooms and break areas

Continuing Education For NC General Contractors

H.B.162 has been approved by the General Assembly of North Carolina to amend Article 1 of Chapter 87 of the General Statutes.  What does this mean for GC’s in North Carolina?  A new section has been added: 87-10.2 Continuing Education. 

This new section outlines the requirement for eight hours of continuing education on an annual basis, beginning with the 2020 renewal year, for at least one qualifier or qualifying party of a licensee.  

We’ll post additional information later this year, as the new General Contractor CE program details are released to CE Providers.

NC Electrical License Eligibility Requirements Have Changed

Effective October, 2018 the exam eligibility requirements for all NC Electrical Licenses have been reduced so click here to visit the Electrical Board’s site to see if you now qualify for the Limited, Intermediate or Unlimited exams.

Examination applicants must meet the following requirements for the specified license classifications:

1) Limited classification. An applicant must have at least two years of experience,

2) Intermediate classification. An applicant must have at least four years of experience,

3) Unlimited classification. An applicant must: A) have at least five years of experience, as defined in Rule .0202 of this Section, of which at least four years shall be primary experience.

4) SP-PH plumbing and heating classification. An applicant must have at least two years of experience, of which at least one year shall be primary experience. The balance of experience may be primary, secondary or both.

To read more, refer to page 30 of the Electrical Board’s Exam Information Handbook for details.

Hope this information was helpful, see you in class soon!

SP-PH Electrical License Eligibility Requirements Have Changed

You’re now eligible to test for the Limited Electrical SP-PH License with two years of field experience in HVAC or plumbing! Before 2019, you needed three years to qualify.

Next class date is Friday, July 26th in Raleigh at the Trane DSO, click here to register for the one-day class, we’ll begin preparing your license application for you.  Only reference book required for the class and 40-question exam is the 2017 National Electrical Code.

2018 NC Building Code Information – August 2018

In the January, 2018 edition of the Engineering Newsletter, the NC Department of Insurance published an article titled ‘Update on 2018 NC Building Code’. According to the update, the 2018 plumbing and mechanical codes will go into full effect on January 1, 2019.

Contractors who wish to begin using the new code may do so as early as July 1, 2018, with either the 2012 or 2018 codes being acceptable for the six month period of July 1—December 31, 2018. The new code books are now available for purchase.

The new exam material, based on the 2018 codes, will become effective on January 1, 2019. If you are taking an exam prior to December 31, 2018, you will need to use the 2012 codes as a reference. If you are taking an exam after January 1, 2019, you will need to use the 2018 codes. Applicants who fail an exam must wait at least 90 days to retest.  If you fail an exam before the cutoff date (12/31/2018) using the 2012 code, and then retest after the cutoff date(01/01/2019), you will need the new 2018 codebooks.

As a reminder, all examinees must bring reference materials to the exam site, and the materials will be inspected to ensure that they meet the Board’s established requirements. You may click here to read the reference material requirements.

HVAC Partial Replacements

HVAC Partial Replacements - Misquoting or Siting Non-Existent Code

by Mike Causey, Commissioner of Insurance, NC Department of Insurance

I have had a steady stream of calls in especially the past six months from homeowners who want clarification on the code and an interpretation that NCDOI issued on the topic of partial replacement of HVAC equipment. The conversation usually contains the following phrase:

“I was told NC is one of only two states in the nation that requires the replacement of all components on split system hvac systems if either the indoor or outdoor section breaks” This is causing me hardship because my home warranty will only cover a partial system…

The extra-confusing thing about this statement being told to NC residents is that we, NC DOI, have a web interpretation that specifically details the non-requirement for replacing both the indoor and outdoor unit if only one component goes bad. We clarify that when a partial replacement is performed, the units do not need to be AHRI matched, but do need to be compatible. Compatible is defined in the on-line interpretation, use the link below for more information:

Link to Partial Replacement Interpretation